Privacy Policy
Our website respects your privacy and works to protect your personal data.
This privacy policy explains how your personal data is collected and used (under certain circumstances). It also describes the procedures we follow to keep your information private. Finally, this policy sets out the choices available to you regarding the collection, use and disclosure of personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is very important to us. Your name and other information relating to you are therefore used in the manner set out in this privacy policy. We collect information only when it is necessary or directly relevant to our dealings with you.
We retain your data in accordance with the law, or in order to use it for the purposes for which it was collected.
You can browse the website without providing any personal data. Your identity remains anonymous throughout your visit and is not disclosed unless you hold a personal account on the website that you access with a username and password.
1 – The data we collect
We may need to collect your information if you wish to place an order for a product from our website.
We collect, store and process the data required to follow up your purchase from our website, to secure any potential claims that may arise later, and to provide you with the services we offer. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details and payment card details.
We use the information you provide to process your orders and to provide you with the services and information offered on our website that you request. In addition, we use the information you provide to manage your account with us, to verify online transactions, to audit data downloads from the website, to identify visitors, and to develop and personalise the design and content of the website pages for users. We also carry out demographic research and send useful or requested information to users, for example information about products and services.
Other uses of your personal information
We may use your personal information in opinion polls and marketing research, based on your wish, for statistical purposes and with full confidentiality guaranteed, and you may withdraw at any time. We do not send any answers to third parties. Your email address is not disclosed unless you wish to take part in competitions. Survey answers are kept entirely separate from your email address.
We may send you information about us, about the website or our other websites, our products, our sales, our offers, our newsletters and other matters relating to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click the unsubscribe link in any email sent to you, and we will stop sending you this information within seven working days (every day except Saturdays, Sundays and national and religious holidays) of receiving your notice. We will contact you to clarify the information whenever it is unclear.
We may also use certain data, while fully preserving privacy and confidentiality, for internal analysis and to improve the service.
Competitions
In connection with any competition, we use the data to notify winners and to announce our offers. You can find more details about the conditions of participation in each competition separately.
Third parties and website links
We may transfer your information to other companies within our group, or to our agents and contractors, to help us with the related transactions in accordance with the terms of this privacy policy. For example, we may use a third party to assist with delivery, payment processing or data analysis. These parties are bound to keep the data confidential and to use it only for the agreed purpose. Our website may also contain links to other websites, and we are not responsible for the privacy practices or the content of those sites.
2 – Cookies
Accepting cookies is not a condition for visiting the website. However, we note that the cart functions on the website and ordering any item cannot be used without cookies enabled. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages of the website. Your browser stores these files on your hard disk. Cookies can be used to detect the Internet Protocol (IP) address, which saves you time while you are on the website or want to visit it. We use cookies to make your browsing of this website comfortable (for example to remember who you are when you want to edit your shopping cart without re-entering your email address) and not in order to obtain or use other information about you (for example for targeted marketing purposes). You can set your browser not to accept cookies, but this will limit your use of the website. Please rest assured that our use of cookies does not contain any personal or private information and is free of viruses.
3 – Security
We use appropriate security technologies and procedures to prevent any unauthorised or unlawful access to your information, or its loss or destruction. When we collect data through the website, we store your personal information on a secure server, and we limit access to it to the employees who need it in order to carry out their work.
4 – Customer rights
If you are concerned about your data, you have the right to request access to the personal data we hold about you or that you previously transferred to us. You also have the right to ask us to correct any errors in your personal data, and this is done free of charge. You may also ask us at any time to stop using your data for direct marketing purposes.